Privacy Policy
Last updated 11/04/2025
Overview
This Privacy Policy explains how StarCap Technologies, LLC (“we,” “us,” or “our”) collects, uses, protects, and discloses information when you access or use our website, mobile application, software platform, financial tools, educational content, trading-related services, and other related products and services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
What Information Do We Collect?
We may collect information that you voluntarily provide to us when you create an account, subscribe to our Services, complete a form, purchase a product or subscription, communicate with us, or otherwise use our Services.
Depending on how you use the Services, information we collect may include:
- Personal Information: Your name, email address, phone number, username, account credentials, and other contact information.
- Account Information: Information associated with your user account, subscription, membership, preferences, and selected financial products or strategies.
- Financial Information: Information you voluntarily provide in connection with financial planning, investment analysis, trading strategies, account preferences, risk parameters, portfolio information, or other financial services offered through the platform.
- Trading and Investment Information: Information relating to trades, transactions, positions, investment preferences, strategy selections, account balances, performance information, and other information necessary to provide our Services.
- Payment Information: Payment and billing information necessary to process purchases and subscriptions. Payment card information may be processed directly by third-party payment processors rather than being stored on our systems.
- Technical Information: IP address, browser type, device type, operating system, referring URLs, pages viewed, dates and times of access, and other technical information.
- Usage Information: Information about how you interact with and use our website, application, dashboards, tools, courses, and other Services.
- Cookies and Similar Technologies: We may use cookies, pixels, analytics tools, and similar technologies to operate, secure, analyze, and improve our Services.
What Do We Use Your Information For?
We may use information we collect for purposes including:
Depending on how you use the Services, information we collect may include:
- To create and manage your account.
- To provide, operate, maintain, and improve our Services.
- To process purchases, subscriptions, payments, and other transactions.
- To provide financial tools, educational content, investment information, trading strategy information, portfolio analytics, and related functionality.
- To process and display information associated with your account, including trading activity, performance information, preferences, and selected strategies.
- To communicate with you about your account, subscription, transactions, Services, updates, and support requests.
- To send newsletters, educational information, product announcements, and promotional communications where permitted by law.
- To personalize your experience and provide content or features relevant to your use of the Services.
- To monitor and analyze usage, performance, trends, and engagement.
- To detect, prevent, and investigate fraud, unauthorized activity, security incidents, and other misuse.
- To comply with applicable laws, regulations, legal processes, and contractual obligations.
- To enforce our Terms of Service and other policies.
- To protect the rights, property, safety, and security of our company, users, and others.
Financial and Investment Information
Because our Services may provide financial education, investment information, trading strategies, portfolio analytics, or related functionality, you may choose to provide financial and investment-related information.
This information may include investment preferences, risk parameters, trading activity, account information, portfolio information, selected strategies, transaction information, and performance data. We use this information to provide and improve the functionality you request.
Our Services are not intended to collect more financial information than is reasonably necessary to provide the applicable functionality.
Where applicable, financial account connectivity may be provided through third-party financial data providers, brokerage platforms, payment processors, or other service providers. Information obtained through these services may be subject to both this Privacy Policy and the applicable third party’s privacy policy.
We do not sell your financial information.
Trading and Brokerage Information
If our Services connect with or interact with a third-party brokerage or financial account, we may receive information necessary to provide the requested functionality.
Depending on the services you use, this may include:
- Account identifiers;
- Account balances;
- Holdings and positions;
- Transaction history;
- Orders and trade information;
- Strategy preferences;
- Performance information; and
- Other information authorized by you or provided through the applicable integration.
We use this information only for legitimate purposes related to providing, maintaining, securing, and improving the Services and as otherwise permitted by law.
We do not control the privacy practices of third-party brokerage firms, financial institutions, or financial data providers. You should review their respective privacy policies and agreements before connecting an account.
How Do We Protect Your Information?
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
Depending on the nature of the information and Services, these measures may include:
- Encryption of information in transit;
- Access controls and authentication;
- Role-based access to information;
- Security monitoring;
- Secure hosting and infrastructure;
- Data backup and recovery procedures; and
- Security practices designed to reduce unauthorized access.
However, no method of transmitting or storing information is completely secure. We cannot guarantee that your information will never be accessed, disclosed, altered, or destroyed as a result of circumstances beyond our reasonable control.
Do We Disclose Information to Outside Parties?
We do not sell or rent your personally identifiable information.
We may share information with trusted third parties when reasonably necessary to operate our business and provide the Services. These parties may include:
- Cloud hosting and infrastructure providers;
- Payment processors;
- Authentication and identity providers;
- Financial data and brokerage integration providers;
- Analytics and performance providers;
- Customer support platforms;
- Email and communications providers;
- Website and application service providers;
- Security and fraud-prevention providers; and
- Other vendors that provide services on our behalf.
These service providers may access information only as reasonably necessary to perform services for us and are expected to maintain appropriate safeguards for the information they receive.
We may also disclose information when we believe disclosure is reasonably necessary to:
- Comply with applicable law, regulation, legal process, subpoena, or governmental request;
- Enforce our agreements, Terms of Service, or policies;
- Detect, investigate, or prevent fraud, security incidents, or illegal activity;
- Protect our rights, property, or safety;
Protect the rights, property, or safety of our users or others; or - Facilitate a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
Aggregated and De-Identified Information
We may create aggregated, statistical, or de-identified information from information collected through our Services.
This information may be used to analyze trends, measure performance, improve our Services, develop new products, conduct research, and understand how users interact with our Services.
Where information has been de-identified or aggregated so that it can no longer reasonably identify an individual, we may use and disclose that information for legitimate business purposes.
Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep you signed in;
- Remember preferences;
- Maintain account and session functionality;
- Understand how users interact with our Services;
- Measure website and application performance;
- Improve our Services; and
- Support security and fraud prevention.
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of portions of our Services.
Analytics and Advertising
We may use third-party analytics services to understand how visitors and users interact with our Services.
These providers may use cookies, pixels, software development kits, or similar technologies to collect information about website or application usage.
We may also use advertising and marketing technologies to promote our Services, measure advertising effectiveness, and understand whether users have interacted with our advertisements.
Where required by applicable law, we will provide appropriate choices regarding targeted advertising, cookies, or similar technologies.
Third-Party Links and Services
Our Services may contain links to third-party websites, applications, financial institutions, brokerages, payment processors, educational resources, or other services.
Third-party services have their own privacy policies and terms of use. We are not responsible for the privacy practices, security, content, or activities of third-party services.
We encourage you to review the privacy policies of third parties before providing them with personal or financial information.
Children's Privacy
Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
If you believe a child has provided us with personal information, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, you may have certain privacy rights under applicable California privacy laws.
Depending on the circumstances, these rights may include the right to request access to personal information, request deletion of personal information, request correction of inaccurate information, and obtain information regarding certain disclosures or uses of personal information.
We will process verified privacy requests in accordance with applicable law.
To submit a privacy request, contact us using the information provided in the Contacting Us section below.
U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on your state of residence and the circumstances, these rights may include rights relating to access, deletion, correction, portability, opt-out of certain processing activities, and other rights provided by applicable law.
We will honor applicable privacy rights in accordance with the laws that apply to us and to you.
Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, maintain your account, fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.
When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.
Your Choices
Depending on the Services you use and applicable law, you may have choices regarding your personal information.
You may:
Update certain account information through your account settings;
Unsubscribe from promotional emails by using the unsubscribe mechanism included in those communications;
Manage certain cookie settings through your browser or device;
Request access to or deletion of certain personal information where permitted by law; and
Contact us with questions or privacy requests.
Certain information may need to be retained when required by law or when reasonably necessary to complete transactions, prevent fraud, maintain security, or protect our legal rights.
Online Privacy Policy Only
This Privacy Policy applies to information collected through our website, application, and other online Services covered by this Privacy Policy.
It does not necessarily apply to information collected through offline activities unless we specifically state otherwise.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, legal requirements, or privacy practices.
When we make changes, we will update the 8/19/2026 at the beginning of this Privacy Policy.
If we make material changes, we may provide additional notice as required by applicable law.
We encourage you to periodically review this Privacy Policy to remain informed about how we handle information.
Contacting Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:
StarCap Technologies, LLC
Austin, Texas USA
Email: info@starcapgroup.com
Website: starcapgroup.com
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